About Us

Callquest for Care specialises in elderly care for clients across Kent, South London and Surrey . Get in touch with us today to find out more about our services and see what we can do for you. Our professional team are here to provide a tailored solution to your care needs.

Why Choose Us?

At Callquest for Care we are committed to providing high quality care to you or your loved one whilst maintaining the legal standards set out by the Health and Social Care regulations that govern our work within the United Kingdom. Choosing home care, whether visiting care, respite care or live-in care, can be a big decision to take. There are many choices available and, of course, you are looking for the very best level of daily support possible and a service you can rely upon.


  • We seek to hire only the best caregivers & management which will ensure that each member of staff has the skills, qualifications and compassion to provide you with the care that is best suited to your needs.
  • We aim for consistency in our services. We understand that the relationship with a home carer can be a very close one, so it is important that you feel comfortable with them. To help build your trust and reassurance, we do our best to ensure that the same carer is allocated to you regularly. 
  • Our employees will provide you with the respect, dignity and care that you deserve.


  • What is Home Care?

    Home care (also referred to as domiciliary care also known as (Dom care), social care, or in-home care) is supportive care provided in the home. Home Care refers to assistance and services provided by persons who are not nurses, doctors, or other licensed medical personnel.

  • What Do We Do?

    As In-home care service provider, we support seniors to live independently, safely and comfortably, in their own homes. Callquest for Care has a special purpose to help people have a safe home life with comfort, independence, and dignity. We are offering 24 hours a day, 7 days a week for clients.


    The frequency of care visits to clients will depend on individual circumstances and care needs. 


    There are many home care options, and knowing the differences between the different types of services and service providers can aid you in making the right decision. Before you select an organisation or individual to provide care for you or a loved one, make sure you research services and providers and ask the right questions. We aim to make it possible for adults or elderly to remain at home rather than use residential, long-term, or institutional-based nursing care. Callquest for Care deliver services in the client's own home.

  • What Are Some Typical Services?

    We provide a range of In-home quality care services and assistance that allow your love one and other adults to remain in their own homes. We provide a mix of the following:


    • Companionship care: This can include meal preparation, shopping, light housekeeping, companionship and medication reminders.
    • Personal care: Personal care services generally include bathing, grooming and hygiene, toileting and incontinence, and special meal preparation.
    • Specialised services : Specialised services may include around-the-clock emergency response, live-in care, and often times care for clients with Alzheimer’s and other dementia issues.


As a home care provider, Callquest for care Limited is Licensed and constantly regulated and inspected by the same Regulatory Authority as the NHS.


Our in-home care services are provided by Registered Manager, trained Caregivers and other trained professionals.


Our Values

Callquest for Care strives to offer excellent service through continuous improvement to deliver home care and council-based domiciliary care services to individuals and families. 



Our Core Purpose

To enhance and assist the elderly /adults independent and safety at their homes by providing exceptional home care that enriches the lives of our clients and provides peace of mind for their families, by offering a high quality service. 

Our goal is to provide the highest quality home care services needed by clients. We believe our clients and their families deserve in-home care delivered with compassion, excellence, and reliability by Callquest for Care core values.

Our Vision

With a strong commitment from each of us, Callquest for Care will make it possible for our customer to experience a better quality of life in the comfort of their own homes through compassionate, trusted and friendly team of home care professionals.



Our Mission Statement

Our mission is to provide older adults equal rights and service that will enable them to achieve their potential for independence and productivity while furthering their empowerment and integration into the society. Our services will enable them to live a dignified, independent, and productive life in a safe environment.

Why Choose Us

Commitment to our clients and everyone involved in our service is a cornerstone of what we do at Callquest for Care. We constantly strive to build on our commitment to improve the care and experience of our clients, to take action to make this vision and strategy a reality for all and meet the health, care and support challenges ahead.


 We strive to use courage which could enables us to do the right thing for the people we care for, to speak up when we have concerns and to have the personal strength and vision to innovate and to embrace new ways of working. Why choose us? because every day, Callquest for Care strives to be:

 

  • Committed
  • Courage 
  • Friendly 
  • Taking Initiative
  • Trustworthy
  • Flexible
  • Caring & Compassionate
  • Responsible
  • Positive
  • Empathy

 

Our Values

Our caregivers are our most valuable asset in delivery care for your loved ones

All of our caregivers are directly recruited and trained by us. When we identify someone with common traits, we will know that your loved one is in good hands.


Here are some of the best qualities that our caregivers understand:

 

  • Compassion. Our caregivers have understanding of what the person he or she is caring for is going through.
  • Attentiveness . It is important when providing home care that the caregiver is attentive to the needs and changes that are taking place. By being attentive, our caregiver, will notice when there are emotional or physical changes in the person he or she is caring for.
  • Patience . Those who provide home care to others need to be patient. Being patient means that the person understands that there may be changes in plans, things may not go as quickly as planned, and there may be a little hesitation at times on the part of the person receiving care.
  • Trustworthiness . Caregivers are often in a position that will allow them to have access to the belongings of the person they are caring for. At Callquest for Care, it is crucial that the caregiver be someone who is trustworthy and will not breach that trust by taking advantage of the person her or she is caring for.
  • Dependability. Those who need home care don’t usually just need it sporadically. Rather it is on a regular basis, so it is imperative that a caregiver be dependable and show up to provide the care that the person needs and is counting on.

 


Our Caregivers and Communication Languages.

It is important that our caregivers must speak and write reasonable amount of English in order to communicate with our clients. At Callquest for Care our caregiving staff can speak one or more of the following languages;

 

  • English
  • French
  • Czech
  • Dutch
  • German